Cloud Hosted Unified Communications + Contact Center
When you’re looking to move off your legacy on-premises phone system to a new cloud Business Phone system, you can help your business benefit from the advanced telephony features, next-generation communication experience and great flexibility, and eventually unleash the power of remote collaboration.
Leverage a reliable HD video collaboration tool that includes a conference dial-in number, custom meeting URLs, screen annotation, and more, to drive quality engagement from meeting attendees with up to 30 on camera at once!
Give your employees the tools they need – whether they need to collaborate together, talk to a customer, or a little of both. Total customizability in call flow ensures callers reach the right agents at the right time, while exceptional QA features deliver greater results. Contact Center rolls up voice, chat, and e-mail queues into a single, streamlined omni-channel experience.
Stop juggling multiple apps and start being more productive with just one. Chat, and meet when you need to. Seamlessly interact internally by accessing chat queues without ever leaving Elevate. Direct messages for a conversation with a single user and Channels for multiple users.
Send and receive chats and SMS messages, place and receive calls, share screens, start video calls, and share files—all from one application on your desktop. See who is available, send and receive chats and text messages, place calls, and see voicemails all from one mobile application — anytime, anywhere.
Collaborate securely with file sync & share and backup for desktops, mobile devices, and file servers. Plus, real-time recovery, editing and control over content, users, device settings, and more, with a wide range of integrations.
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Our level of customer service sets us apart. We goes above and beyond to ensure a smooth experience from the first sales call to installation and beyond.